DirecTV’s NFL Sunday Ticket website and app crash on opening weekend

Soccer followers are struggling to observe the primary NFL Sunday Ticket sport of the season attributable to points with DirecTV’s web site and app. Whereas some customers (together with myself) report seeing an error page when making an attempt to entry the Sunday Ticket web site, others say they can’t even sign in.

However that’s not all — customers are reporting a spread of different points, too, with some getting locked out of the stream and receiving an error message that claims they must be located in an NFL stadium with a view to watch. Proper now, it’s unclear what precisely’s inflicting the problems with the Sunday Ticket stream, which began a number of hours main as much as the sport and are nonetheless ongoing.

“We’re conscious some prospects are unable to entry NFL Sunday Ticket on-line or by way of the app,” DirecTV spokesperson Alisha Laventure mentioned in a press release to The Verge. “Our groups are working to resolve this, however within the meantime, we suggest satellite tv for pc prospects watch on TV.”

As of round 5:20PM ET, DirecTV started replying to some customers’ complaints on Twitter, noting the difficulty has “been resolved” and that customers can “return to watching this afternoon’s out of market video games.” It seems customers are nonetheless having issues, nonetheless.

To make issues even worse, those that subscribe to the newly-launched NFL Plus subscription (which is meant to allow you to watch dwell in-market video games) say the accompanying app isn’t loading game scores, and many users are also struggling to get their streams to work. Even soccer followers watching NFL RedZone on Sling TV and YouTube TV weren’t spared from outages. Sling claims it has since introduced RedZone again on-line, however notes viewers utilizing a Samsung gadget launched from 2017 to 2019 should still be affected. YouTube didn’t instantly reply to The Verge’s request for remark.

As famous by a number of customers, points like these apparently aren’t uncommon when streaming the sport with DirecTV, which has held the rights to Sunday Ticket since 1994. These rights expire on the finish of this soccer season, and a number of other firms, like Google and Apple, are reportedly trying into securing Sunday Ticket. Whereas they are able to do soccer followers some justice by (hopefully) offering a extra dependable stream, it nonetheless gained’t resolve the broader difficulty that’s sports activities streaming.

Replace September eleventh, 5:49PM ET: Up to date so as to add that SlingTV and YouTubeTV additionally went down in the course of the video games. Additionally added details about DirecTV’s response to prospects.