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Marketing & Sales

Birthday emails: How to boost subscriber loyalty and make more sales

Sean TinneyBy Sean TinneyJanuary 4, 2023No Comments7 Mins Read

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By Sean Tinney January 3, 2023

Not sending birthday emails to your subscribers? You possibly can be lacking out on a possibility for higher subscriber loyalty, extra engagement, and extra gross sales.

Think about it’s your birthday…

You roll over in mattress and seize your telephone, sifting by means of texts and emails wishing you nicely in your big day. In your inbox, there’s a message ready for you with a free provide, only for you, that can assist you have fun.

Now, how do you are feeling? Appreciated? Particular? Properly, that’s the purpose of a birthday e mail: to make your subscribers really feel particular.

Birthday emails are an excellent expertise on your subscribers, however as a marketer, you’ll get loads of advantages from them as nicely. In line with Experian, birthday e mail campaigns have a:

  • 342% greater income per message
  • 481% greater conversion charges
  • 179% distinctive click on charges

So in case you’re questioning if you have to be sending a birthday e mail, our suggestion is sure.

However earlier than you begin sending these particular emails… you’re going to want to know your subscribers’ birthdays.

The right way to get your subscribers’ birthdays

In your sign-up kind

Surprisingly, many companies don’t ship out birthday emails just because they don’t take the time to gather that info. 

So when organising your sign-up kind, add a customized subject to gather your subscribers’ birthdays. Simply don’t make this a required subject, as your subscribers’ e mail addresses are a very powerful component. If you will get just one piece of knowledge, get that. Asking for an excessive amount of info could make individuals not need to enroll.

But when asking for individuals’s birthdays doesn’t suppress your opt-in charges an excessive amount of, add an non-compulsory customized subject for birthdays. And if you ask for somebody’s birthday info, simply ask for the day and month of their birthday. Individuals are normally prepared to share the month and day they have been born, however could also be hesitant to let you know which 12 months.

Professional tip: Think about including textual content under the birthday subject that tells the shopper why you’re asking for his or her birthday. For instance, “Enter your birthday so we are able to ship you a present.” Individuals are extra prepared to provide info in the event that they know why you want it and the way you’ll use it. 

Right here’s how retailer DSW has arrange their sign-up kind. This is a little more info than most sign-up types ask for, however you get the concept. Additionally be aware how they’ve made the birthday info non-compulsory. That’s good. 

Sign up form example from DSW which asks for subscriber's birthday information

In an e mail marketing campaign

It’s not too late to gather birthday info in case you didn’t get it by means of a sign-up kind. Merely arrange an e mail marketing campaign to gather your subscribers’ birthday info. 

Use a topic line like:

“We need to ship you a birthday present!” 

or 

“We’ve a birthday present for you, however we don’t have your birthday.” 

Allow them to know why you need to know their birthday, so that they’re extra more likely to reply. 

Additionally preserve this e mail easy. Don’t mix requests for his or her birthday with a distinct e mail request, like asking for his or her zip code on the identical time.

This e mail from Ann Taylor is a superb instance of the way to acquire subscribers’ birthday info.

Birthday email example from Ann Taylor

Arrange tags

When organising the customized fields, additionally apply a birthday tag for every month so you may simply create a birthday section that triggers an automatic birthday e mail marketing campaign (extra on that in a second).

Make your present one thing they can’t ignore

Give your subscriber one thing they’ll be enthusiastic about and one thing you don’t normally provide. Usually, birthday emails have a coupon code that may be a particular deal, or a free provide redeemable on-line or in-store. 

Everybody loves a birthday e mail with an irresistible coupon. Listed below are just a few of our favourite birthday e mail examples.

Hulu sends their viewers a free month.

Birthday email from Hulu with a free month

Crimson Robin celebrates a birthday with a free burger, no situations connected.

Happy birthday email example from Red Robin with a free birthday burger

And for dessert, Nothing Bundt Truffles give subscribers an precise mini birthday cake.

Nothing Bundt Cakes birthday email with offer for a free bundt cake

Stand out from different birthday emails

You’re most likely not the one one wishing your subscribers a cheerful birthday. So observe these finest practices to verify your birthday emails stand out from the gang.

Birthday emails topic traces ought to be easy and direct

A easy method is normally finest relating to the topic line. Comply with the topic line construction under.

Happy birthday subject line structure

Preserve the e-mail message brief and attention-grabbing

Don’t make your subscribers learn loads of textual content. All they need is to get their present.

1. Preserve it brief, candy, and about your subscriber

This e mail shouldn’t be about you, it’s about celebrating this big day on your subscribers. Now shouldn’t be the time to inform your organization story. 

The message ought to want your subscriber a cheerful birthday, clarify the present, and inform them the way to redeem it. One of the best birthday emails are brief and easy.

Think about using a coloured button with clear instructions. For instance, “Redeem your birthday present” or “Declare your $10 coupon now”.

2. Don’t ship generic emails

Birthday emails solely work in the event that they make your buyer really feel particular. Generic, one-size-fits-all emails don’t sometimes lower it. 

3. Use eye-catching photos or GIFs

Frequent GIFs present in birthday emails embrace balloons, confetti, and muffins. 

Forever21 makes use of a enjoyable cake present to make their birthday e mail unforgettable.

Forever21 birthday email GIF showing a cake being cut

Begin with a birthday e mail template

You don’t should be an expert designer to ship amazing-looking birthday emails. Begin with a pre-designed e mail template after which use a drag-and-drop builder to customise it.

Listed below are just a few birthday templates out there to all AWeber prospects. Simply choose one of many mobile-ready birthday e mail templates and customise it to suit your model.

Give subscribers a present that’s straightforward to redeem

Folks don’t need to soar by means of hoops to redeem a present, particularly on their birthday. So be certain that your present is straightforward to redeem.

Right here’s an instance of a birthday e mail that will get this proper:

An example of a birthday email from Ben & Jerry's that shows how easy it it to redeem the gift

Automate your birthday e mail campaigns

Sending an e mail to have fun every of your subscriber’s birthdays yearly feels like loads of work. Not in case you arrange a birthday e mail automation collection.

With an automatic marketing campaign, you arrange the e-mail and timing as soon as. Then on their birthday (or the birthday month), the e-mail is mechanically despatched.

Take a look at this video for a step-by-step information to organising your birthday e mail automation, from organising the shape to triggering the e-mail:

It’s straightforward to ship stunning birthday emails 

It’s at all times nice to ship an e mail to your subscribers on their birthday, however there are not any hard-set guidelines. Greater than half of birthday emails are despatched on a particular birthday. However a brand new pattern is to ship an e mail originally of the birthday month to permit them loads of time to redeem their present. 

For those who don’t redeem their present, you may at all times ship them a reminder e mail on the finish of the month. Begin sending your birthday e mail campaigns at the moment with AWeber Free.



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Sean Tinney

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