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If there was ever a foul time for cable service to go down within the Philly space, through the Tremendous Bowl when the Eagles are taking part in can be it.
With followers of the Philadelphia Eagles revved as much as watch their staff tackle the Kansas Metropolis Chiefs on Tremendous Bowl Sunday, Comcast mentioned it was “working furiously” to revive service to Xfinity prospects in among the metropolis’s neighborhoods, in keeping with the Related Press.
In line with the Philadelphia Inquirer, the road was evidently reduce intentionally and police had been conscious of the state of affairs. A Comcast official instructed the paper that service had been restored for some however not all prospects in time for the 6:30 p.m. ET kickoff.
Comcast spokesperson Jen Bilotta instructed the AP that severed fiberoptic cable within the Kensington part of northeast Philadelphia on Saturday resulted in an outage affecting just a few thousand households within the Kensington and Fishtown neighborhoods.
At 7:17 p.m. ET, Xfinity Help tweeted: “All companies ought to now be restored to prospects in Kensington and Fishtown that had been impacted by an outage attributable to vandalism earlier at the moment. We’re grateful to our native groups that responded instantly and resolved this difficulty as shortly as doable. Anybody nonetheless experiencing points ought to restart their modem and/or cable field.”
Just a few touchdowns had been scored by the point of the tweet, however the halftime present with Rihanna had not but begun.
Fortune has reached out to Comcast for remark.
Complaints in regards to the outage, not surprisingly, flooded social media.
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