Western Digital is forcing outdated My Cloud devices offline

Is your Western Digital My Cloud gadget at the moment offline? Don’t fear—the corporate isn’t struggling one other service outage. Relatively, it’s a brand new measure to stop exploits of safety vulnerabilities. For those who haven’t up to date your gadget’s firmware not too long ago, it’s being barred from entry to My Cloud.

As noticed by Bleeping Pc, Western Digital started blocking net entry on June 15 if the NAS unit had not but up to date to firmware model 5.26.202 (My Cloud) or 9.4.1-101 (My Cloud Residence, SanDisk ibi). The software program updates have been launched on Might 15, and embrace fixes for a number of safety flaws. One is rated as essential severity. The coverage change was introduced in a safety bulletin earlier this week. 

Whereas dramatic, Western Digital’s actions appear to be associated to its service woes again in April, when a hack led the corporate to take down its servers for over every week to finish remediation. The essential severity problem patched in its Might 15 firmware permits unauthenticated code to be executed remotely on a My Cloud gadget—which might expose customers to threats like ransomware assaults.

Customers can nonetheless entry knowledge on offline My Cloud gadgets domestically. Entry and administration of information by way of the net turns into obtainable once more after the outdated gadget completes a firmware replace. Affected gadgets embrace:

• My Cloud PR2100 – requires 5.26.202 or later
• My Cloud PR4100 – requires 5.26.202 or later
• My Cloud EX4100 – requires 5.26.202 or later
• My Cloud EX2 Extremely – requires 5.26.202 or later
• My Cloud Mirror G2 – requires 5.26.202 or later
• My Cloud DL2100 – requires 5.26.202 or later
• My Cloud DL4100 – requires 5.26.202 or later
• My Cloud EX2100 – requires 5.26.202 or later
• My Cloud – requires 5.26.202 or later
• WD Cloud – requires 5.26.202 or later
• My Cloud Residence – requires 9.4.1-101 or later
• My Cloud Residence Duo – requires 9.4.1-101 or later
• SanDisk ibi – requires 9.4.1-101 or later

Western Digital’s safety bulletins for My Cloud, My Cloud Residence, and SanDisk ibi gadgets element the best way to replace your gadget’s firmware. 

This coverage announcement carefully follows current experiences about Western Digital laborious drive warnings, which, in contrast to the firmware updates talked about above, don’t handle any safety points. Even with out issues, some WD laborious disk drives are flashing alerts after three years—and it’s inflicting the drives to cease working in Synology NAS gadgets. Synology is at the moment recommending that customers flip off the warnings to revive performance.