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Ever puzzled how the tip you pay on Swiggy app to the supply particular person reaches them? Apparently, it is not as simple as you thought.
Vivek Raju, who helps founders at Sequence A/B/C stage “construct a compelling investor/gross sales narrative”, mentioned there’s much more at play once you tip your Swiggy supply particular person for the hassle it took them to ship your order on time.
Raju’s deep dive on the topic on the X platform (previously Twitter) was spurred by his dialog with a Swiggy ship one who claimed to not get the Rs 30 tip that he paid via the app other than the Rs 36 supply payment levied by Swiggy.
He later spoke to an knowledgeable on this topic and Swiggy’s buyer care service to gauge a flurry of the reason why the supply folks do not see the guidelines after delivering the order.
“- Suggestions earned are proven to supply companion solely subsequent day. The reason being to permit tip plough again in case buyer asks for refund on dangerous service (assuming tip is already paid at checkout – which is what I did in my case)
– Supply companions are proven 100% of the tip as earned
– Earnings (and suggestions) are paid out to supply companion on a weekly foundation. So suggestions are accrued until finish of weekly cycle after which the money is paid out.
– What’s unclear is that if supply companion will get paid 100% of quantity or a TDS is lower earlier than payout.
“- I’m extrapolating right here however this implies the Rs 36 I noticed within the supply companion’s cellphone is the full earnings for that order with out the tip (I could also be improper right here).”
Many netizens reacted to this deep dive by Raju with a spread of reactions.
“Guys, to keep away from this confusion, please pay them money whereas he/she delivers the meals. I do that and their (supply brokers) expression is priceless,” mentioned one X person whereas one other one hoped the full incomes excludes petrol price.
“I give money suggestions at time of supply to keep away from this confusion I had,” mentioned one other X person.
“I can guarantee you it doesn’t go to the eating places. Aggregators don’t even share particulars of how a lot supply price is charged on any order,” remarked one other X person.
SotBank-backed Swiggy is eyeing a 2024 inventory market itemizing and has initiated talks with bankers to evaluate its valuation, after halting the method for months as a result of weak markets, reported Reuters in August.
Swiggy was valued at $10.7 billion in its final fundraising in 2022 however like many Indian startups put its IPO plans on maintain amid a funding crunch and investor considerations about stretched valuations.
After two back-to-back markdowns, investor Invesco final valued Swiggy at round $5.5 billion whereas Baron Capital pegged its valuation at round $7.3 billion.
The present m-cap of Swiggy’s listed peer Zomato is Rs 1.06 lakh crore.
Swiggy is more likely to have shortlisted 7 funding banks, together with Kotak Mahindra Capital, Citi, as advisors for the mega IPO, Moneycontrol reported final week.
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