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Human Resources

How top-rated employers use tech, flexibility to reap bottom-line benefits

Tom StarnerBy Tom StarnerNovember 30, 2023No Comments4 Mins Read

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A current survey of two,000 international enterprise leaders discovered that maybe mundane-seeming workplace insurance policies—comparable to return-to-office mandates, work fashions with flexibility and the usage of distributed groups/freelance expertise—can considerably have an effect on enterprise efficiency.

The report, from the newly launched Upwork Analysis Institute, surveyed administrators by C-suite leaders throughout seven industries and 13 international locations over the previous 12 months. Amongst different issues, the survey recognized the three essential attributes of high-performing corporations, which it recognized as “Work Innovator Firms.”

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The three attributes are: embracing new applied sciences, particularly generative AI all through the group; opening the tradition to versatile expertise; and adopting finest practices for distributed groups.

Flexibility for monetary wins

These revolutionary corporations additionally take two actions, based on the survey. First, they supply workforce flexibility in work areas whereas embracing distant work finest practices, with 62% of execs working remotely at the least 1-2 days per week, 28% working totally remotely and 11% sometimes working remotely. And they’re greater than twice as prone to belief their staff to get their work performed, no matter the place they work or whether or not they’re full-time or freelance employees.

Kelly Monahan
Kelly Monahan

These findings, based on Kelly Monahan, managing director of The Upwork Analysis Institute, show that enterprise success is grounded in “how we work, slightly than the place or after we work.”

As a result of there’s “a lot noise” within the ongoing dialog about workforce tendencies, she provides, it may be difficult to establish and prioritize what is correct for a enterprise. So UpWork examined whether or not firm measurement, trade, return-to-office mandates and different firm attributes affected efficiency and income. None made a lot of a distinction.

Nevertheless, the analysis did establish 4 key actions that leaders at “Innovator” corporations are taking that immediately drive efficiency positive factors.

  • They’re utilizing information and AI for decision-making throughout the group. Monahan says information is part of everybody’s position, and information democratization is seen as essential for insight-driven decision-making.
  • They’ve robust inside operational practices that information how the corporate communicates, collaborates and orchestrates work throughout the group.
  • They inherently belief their workforce to do nice work, no matter location or employee sort.
  • They’re strategically oriented towards caring for workforce wants throughout the corporate’s expertise ecosystem.

“Prioritizing the 4 actions that target how work will get performed can function a brand new blueprint to assist leaders navigate and succeed, even in at this time’s uncertainty,” Monahan says.

Tech isn’t only for IT

The analysis additionally reveals that these top-rated corporations are 3.8 instances extra prone to have a well-defined generative AI technique in place. Actually, 49% say they’ve a “well-defined” gen AI technique and have applied it throughout their group, in comparison with simply 13% of corporations not within the prime tier.

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Work Innovators additionally persistently outperform others on the subject of leveraging gen AI, based on the analysis. They “see gen AI not as an IT resolution however as a enterprise crucial,” Monahan says, noting that leaders who view gen AI on this means are 84% extra prone to report robust digital collaboration and data-driven decision-making all through their organizations.

Lastly, based on Upwork’s analysis, one key motion leaders can take that immediately drives efficiency positive factors and allows work innovation at their group is trusting one’s workforce to do nice work, no matter location or employee sort.

“The flexibility to search out, rent, and onboard the suitable expertise shortly will be the distinction between assembly or lacking this second of serious technological change,” Monahan says.

Monahan provides that employers must be open to all forms of employees and acknowledge that freelancers, particularly, convey distinctive abilities, recent views and specialised experience to the office.

“When organizations view freelancers as helpful contributors slightly than non permanent placeholders, they’re extra prone to spend money on constructing robust working relationships with these people,” Monahan says. “This constructive mindset fosters collaboration, belief, loyalty and, in the end, very constructive outcomes.”

The submit How top-rated employers use tech, flexibility to reap bottom-line advantages appeared first on HR Government.

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Tom Starner

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