Wyze cameras let some owners see into a stranger’s home — again

Replace: After an AWS outage this morning, our servers obtained overloaded and it corrupted some consumer information. We now have now recognized a safety challenge the place some customers had been capable of see thumbnails of cameras that weren’t their very own within the Occasions tab. Thankfully, they weren’t capable of view dwell streams or watch these movies, solely the thumbnails had been seen.

Thus far we’ve collected 14 experiences of this taking place, however we’re at present figuring out all affected customers. These affected customers can be notified asap. We may also ship notification to all Wyze customers explaining what occurred.

As quickly as we noticed these experiences we took down the Occasions tab. We then added in an additional layer of verification for every consumer earlier than they might see thumbnails. To be further protected, we are actually drive logging out all customers who’ve used the Wyze app right this moment to reset tokens.

We’ll clarify in additional element as soon as we end investigating precisely how this occurred and additional steps we are going to take to ensure it doesn’t occur once more. Once more, we’re very sorry for the inconvenience right this moment. Due to everybody who helped report incidents and helped get units again on-line. Our deepest apologies to everybody affected.