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I’m going to inform you that my Roomba S9 Plus is haunted, however don’t dwell on the haunting. The buttons are caught, which can or will not be associated. I’ve been dwelling with the haunted Roomba and its damaged buttons since final yr, when it was nonetheless underneath guarantee, but it surely solely not too long ago began waking me up in the midst of the evening. After I lastly contacted iRobot for help, they advised me that my Roomba was lifeless (undead?!), and it could be not possible for them to repair it.
I have to stay with the haunted Roomba or destroy it.
Once more, let’s not dwell on the haunting half. There are numerous issues you may substitute on a Roomba. After all, you may substitute the filters. You possibly can substitute all the cleansing parts, just like the brushes and sweepers.
You possibly can substitute the battery, although you’ll want a screwdriver and a few persistence. The buttons, nonetheless, are sacrosanct. If the buttons get caught, iRobot help tells me they can’t be changed. There is no such thing as a option to repair my Roomba S9 with damaged buttons, and there’s no workaround that can clear the robotic of its ghosts.
A damaged Roomba behaves prefer it’s haunted
Okay, now for the haunting. Someday I used to be sitting in my front room and the Roomba began to hoover. By itself. No schedule, nothing. I despatched it dwelling once more. It saved taking place, as soon as every week at first, but it surely occurred at inconvenient occasions.
My robotic would begin cleansing at 3 AM, by itself. I had a hunch and engaged the kid lock. Now, as an alternative of cleansing by itself, it could loudly yell “The buttons have been disabled. Please use your iRobot dwelling app to wash.”
One thing was urgent the buttons. I’m not saying it was a particular ghost, but it surely’s been a tough and tragic few years for many people. I do know individuals who have handed away who would need my flooring clear. I do know others who may wish to pester me at evening for enjoyable. When you consider there’s a ghost in your robotic vacuum, unhappy with unswept flooring, that concept sticks.
Finally, the unprovoked yelling began taking place each day. I cleaned the Roomba totally and changed all of its cleansing components. I plugged it right into a surge protector after studying on Reddit that energy surges could cause the vacuum to begin a cleansing session. I vacuumed the vacuum itself to clear any mud or particles. Nothing helped.
My haunted vacuum turns into a poltergeist
One evening the haunted Roomba went too far. It began screaming time and again “The buttons have been disabled. Please use your iRobot dwelling app to wash.” Again and again. There is no such thing as a mute setting for the Roomba. A reboot didn’t assist. My Roomba tormented me.
I shut it down by holding down the facility button. It fell silent. I went to mattress. Then I heard the beeping chime of the Roomba beginning up. The robotic refused to die.
I coated the Roomba with thick blankets to mute the sound, and finally it ran out of battery energy. I contacted Roomba, they usually confirmed me learn how to take away the battery utterly, to carry out a tough reset. The laborious reset failed. The screaming continued.
They recommended I arrange a Do Not Disturb interval for your entire day and evening. That really labored! For just a few days, no less than. My robotic was silent. Then, in the midst of the evening (all the time!), it began to chime because it powered down. Then it chimed once more, powering up. Down. Up. Down. Up. It saved going. I unscrewed the battery, and now it sits like an post-mortem affected person on my desk.
There is no such thing as a repair for a haunted Roomba, or caught buttons
This was my first robotic vacuum, and I received’t be changing it
Help from iRobot says “The difficulty you’re describing signifies that the buttons of the robotic are caught, and sadly this situation is non-repairable.” They will’t repair it. My 18-month-old Roomba S9 Plus, which I acquired on sale for round $800 in November, 2022, is kaput.
That’s completely unacceptable. There have to be some path to rectify this downside, and never only for me, for all house owners. There can’t be a malfunction that causes the robotic to die, with no hope of restore. iRobot will need to have some option to repair this situation, or it wants to supply Roomba S9 house owners some option to commerce our robots for a robotic that really works, and that’s eligible for repairs when it breaks.
This was my first robotic vacuum, and I received’t be changing it shortly as a result of it’s an enormous expense that I can’t afford proper now. Maybe sooner or later, I’ll take into account iRobot once more, if I hear that reliability and repair have improved. Till then, I’ll want an alternative choice. Perhaps I’ll get a dustbuster, or perhaps I’ll name the Ghostbusters.
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