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Home » Flexible working requests and how your business can handle them
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Flexible working requests and how your business can handle them

Business Circle TeamBy Business Circle TeamAugust 31, 2026No Comments4 Mins Read
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Versatile working requests have been a sizzling subject within the 2020s. This information will let you know what it’s good to know across the guidelines


  • Workers now have the proper to request versatile working from the primary day on the job.
  • From 2027, if an employer denies a versatile working request, they’ve to present a cause why. They need to state their cause from an inventory of eight enterprise causes for refusal. Plus, they have to clarify why they assume their cause for refusal is cheap.
  • Workers don’t have a proper to enchantment however it’s greatest apply to have a course of in place anyway.
  • Ignoring the principles might result in employment tribunal claims or authorized penalties.

As extra of us battle to strike a steadiness between our work and household life, employers are more and more being approached with requests for versatile working.

Right here’s what it’s good to know in regards to the guidelines.

What’s versatile working?

There are a couple of various kinds of versatile working. Acas provides the next examples:

  • Half-time hours
  • Staggered hours
  • Distant working
  • Working from residence
  • Hybrid working
  • Flexitime
  • Job sharing
  • Compressed hours

The legislation and versatile working requests

Parts of this have modified with the introduction of the Employment Rights Act 2025. Workers now have the proper to request versatile working from the primary day on the job.

Requests have to be thought-about in a ‘affordable method’. It is best to meet the worker to debate, contemplate the enterprise influence, and supply a call inside two months.

Refusing a versatile working request

From 2027, in the event you deny a versatile working request, It’s a must to give a cause why. You should state your cause from an inventory of eight enterprise causes for refusal, together with the burden of additional prices and an incapability to recruit extra workers, meet buyer demand and reorganise work. Plus, you need to clarify why you assume your cause for refusal is cheap.

You’re not obliged to supply the proper of enchantment however it’s thought-about good apply to have an appeals course of in place.

Sensible suggestions for dealing with versatile working requests

  • Draw up a versatile working coverage, stating how requests might be thought-about and the grounds on which requests might be declined
  • Contain the worker within the course of – for instance, by asking them to evaluate the possible influence of the modifications on the enterprise
  • Present flexibility. If the worker requests a three-day week, chances are you’ll wish to contemplate providing them the chance to work 4 days per week as an alternative
  • Counsel a trial interval as a means of creating whether or not there are any adversarial impacts to the enterprise
  • Contemplate job shares as a means of permitting two workers to work flexibly collectively
  • If you happen to’re confronted with competing claims, contemplate which is most certainly to end in a tribunal or discrimination declare

FAQ

What number of versatile working requests may be made?

An worker could make as much as two versatile working requests per 12-month interval, however can solely have one request lively at a time. 

Do I would like to offer versatile working request coaching?

Simply make sure that managers know that the proper to request versatile working kicks in from day considered one of employment. They need to be capable to deal with them pretty and constantly. 

Can HR software program assist with versatile working requests?

Sure, some suppliers permit to to trace and handle versatile working requests. BreatheHR has a devoted instrument for this, for instance.

What are compressed hours?

If an worker requests compressed hours, it means they wish to do their full-time hours in fewer days. They could wish to do 37 hours over 4 days, say.

This text was equipped by Samantha Citadel of Barcan+Kirby.

Additional studying on versatile working



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