Author: pcaputa@hubspot.com (Pete Caputa)

[ad_1] Listening: it sounds easy—we do it with out even making an attempt. However that is additionally what makes us take it without any consideration. Too usually, we’re ready for our flip to speak or fascinated with what to say subsequent, as a substitute of really listening to the opposite facet. To eradicate this behavior, I’ve taught the gross sales reps who’ve reported to me over time a really particular ability: Lively listening.

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