Author: abendersky@salesforce.com

[ad_1] Generative AI chatbots are serving to change the enterprise panorama. However in addition they have an issue: They steadily current inaccurate data as if it’s right. Generally known as “AI hallucinations,” these errors happen as much as 20% of the time. “We all know [current generative AI] tends to not all the time give correct solutions, but it surely provides the solutions extremely confidently,” mentioned Kathy Baxter, principal architect in Salesforce’s moral AI apply. “So it may be tough for people to know if they’ll belief the solutions generative AI is giving them.”  You would possibly hear these within…

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