[ad_1] Generative AI and LLMs (massive language fashions) have turned the world of dialog design the wrong way up. Going from rule-based, predictable chatbots to designing for generative, open-ended AI know-how that handles pure language processing and understanding requires a brand new mindset. When experimenting with conversational AI, it’s straightforward to get misplaced within the innovation and overlook the ideas behind it. That’s when assets, reminiscent of our Dialog Design Tips for Salesforce Lightning Design System (SLDS) can present course on this new period. What’s conversational AI? Dialog design (CXD) is the method for designing turn-taking interactions for conversational interfaces,…
