Author: Shaun Jex

[ad_1] As companies proceed to embrace the digitization of processes, a concentrate on bettering buyer expertise (CX) is turning into a mandate. In keeping with Forbes, solely 4% of shoppers state a willingness to stick with an organization that doesn’t present satisfactory service. CFOs are working to implement methods that enhance the lifetime worth of shoppers, and one main method that they’re bettering CX is thru larger transparency within the accounts receivable course of Each Buyer Interplay Counts  Whereas it’s not historically seen on this gentle, accounts receivable is a kind of customer support. AR groups have a number of…

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