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The previous two years have been a recreation changer for commerce. Throughout that point, international same-site gross sales rose 44% for B2C companies and 95% for B2B manufacturers. The momentum continues: in keeping with new Salesforce commerce analysis, 69% of surveyed leaders are investing in new digital channels.
As provide chain points and working prices rise throughout industries amid a altering expertise panorama, connecting together with your prospects is more durable than ever. Manufacturers are doing extra with much less, and companies are actually trying to trusted companions for assist constructing the very best buyer experiences.
That is the place Salesforce’s huge array of companions steps in.
To assist firms develop quicker and extra effectively, Salesforce helps deliver collectively related omni-channel experiences throughout a number of industries. We have now one of many largest ISV marketplaces, with a strong ecosystem of 260-plus companions spanning over 35 classes. We even have 1000’s of cutting-edge apps which were developed by our companions on the Salesforce platform.
At this 12 months’s Commerce Associate Awards, Salesforce is honoring the work our companions are doing to remodel digital commerce experiences. Recognizing these {industry} leaders brings added visibility to their efforts and encourages different firms to lean into modern methods and options that assist ship effectivity, buyer success and return on funding.
Right here’s a little bit about every of the acknowledged winners and their efforts to turn out to be leaders in digital commerce.
Finest Breakthrough Business Launch
Accenture’s highly effective tagline, “Let there be change,” just about says all of it. Acknowledged for its industry-disrupting expertise and enterprise mannequin, Accenture gives a wide selection of digital providers to remodel buyer experiences in commerce. This award acknowledges Accenture’s Quantum Fiber expertise that handles advanced telco use circumstances. The answer was constructed utilizing B2C Commerce + Communications Cloud, bringing collectively the very best of Commerce Cloud’s capabilities with Income Cloud and Order Administration.
Finest for Personalization
Because the winner of the Finest for Personalization Award, Algolia builds experiences for digital commerce websites. Utilizing AI-powered search, suggestions, and discovery, Algolia focuses on offering safe and compliant procuring environments for customers. Fast to implement and developer pleasant, the Algolia platform acquired the award for giving Salesforce Commerce prospects a robust AI-enabled headless search and discovery platform to assist with rising cart dimension and conversion charges.
Way forward for the Retailer
As a contemporary digital answer for Level of Sale (POS), PredictSpring interprets the very best components of in-person searching for digital channels. PredictSpring offers a single supply of reality for commerce manufacturers to handle in-store and ecommerce channels. As an omnichannel commerce platform and the tied winner for the Way forward for the Retailer Award, PredictSpring has constructed a strong and safe integration with Salesforce Commerce Cloud that features options like consumer account administration, real-time consumer cart synchronization, and checkout.
The second winner of the Way forward for the Retailer Award, Threekit, is modernizing commerce with 3D product visuals and augmented actuality throughout a number of industries. As demand for ecommerce continues to evolve and develop, manufacturers are working with Threekit and Salesforce Commerce Cloud to allow a extra dynamic shopping for expertise the place prospects can do real-time customization with interactive 3D Augmented Actuality, and Digital Pictures.
Finest Enterprise Transformation
Bent on “constructing belief for at the moment and tomorrow,” PwC has undergone a radical enterprise mannequin shift that simply deserves the Finest Enterprise Transformation Award for its implementation of the biggest and most advanced cross-cloud use circumstances. This work introduced collectively a full Lead-to-Money course of, which built-in a number of clouds right into a single, international Salesforce group. PwC offers audit providers with a deal with clear reporting, threat mitigation, and high-quality work. PwC believes firmly in cultivating consumer belief through forthright and correct tax reporting and has revolutionized the way in which commerce manufacturers talk this data to prospects.
Finest for ISV Innovation
Acknowledged within the Finest for ISV Innovation Award class, Bambuser pushes the boundaries of contextual commerce with its interactive, dwell video procuring. Constructed instantly into present web sites, Bambuser offers a buyer expertise like few others with premium streaming and simultaneous broadcasts throughout social channels. Bambuser continues to solidify its management place by innovating past retail and into new industries, together with the automotive, meals, and grocery areas.
Finest Headless Implementation
The recipient of the Finest Headless Implementation Award, Amplience is a visionary model that focuses on giving prospects the liberty to create digital experiences with out limits. Catering to builders and entrepreneurs, Amplience offers trendy platform architectures based mostly on a customer-centric method. As a “commerce pressure multiplier,” Amplience has partnered with 64 Labs to construct a PWA Package accelerator that helps prospects implement headless into their enterprise fashions and reduce time to market with pre-built framework and CMS integration.
Finest for Achievement
Bringg excels in providing unified supply and achievement cloud options for commerce manufacturers in every single place. Tied for the Finest for Achievement Award, Bringg creates modern fashions by connecting provide chain expertise, individuals, and suppliers. Bringg acquired the award for offering an answer that delivers and fulfills same-day orders and features a full last-mile answer for pickup and supply choices. It additionally gives a extra frictionless checkout expertise via real-time order updates and post-delivery suggestions.
Based in 2012 by a retail veteran, Narvar can be acknowledged with the Finest for Achievement Award. Specializing in post-purchase experiences, Narvar offers an answer for commerce firms to simply plug in to carriers to supply shopper supply estimates and real-time order cargo updates. Utilizing a mixture of predictive supply dates and contextual monitoring experiences, Narvar additionally helps with streamlining return and change cargo processing and monitoring, driving noticeable conversion will increase for its companions via higher retention and LTV charges.
Finest for Early Salesforce Commerce Win
Chargent has the potential to considerably disrupt the commerce {industry} with automated cost instruments that combine instantly with Salesforce merchandise. With its quick income assortment, improved safety, and Automated Collections function, Chargent streamlines advanced monetary methods for commerce manufacturers. As one in every of two winners of the Finest for Early Salesforce Commerce recognition, Chargent’s cost gateway integrations with Cybersource and PayTrace have been capable of assist fill a lot wanted buyer answer gaps.
As the opposite award winner of Finest for Early Salesforce Commerce, Coveo makes tech stacks smarter through the use of out-of-the-box integrations to drive higher search relevance and product discovery throughout the client journey. With its market-leading AI-powered search suggestions and superior search capabilities, Coveo acquired buyer and {industry} accolades for its B2B Commerce and B2B2C Commerce providers – assembly each want no matter enterprise dimension, {industry}, or complexity.
Finest Up and Coming
Fenom Digital can add the Finest Up and Coming Award to its rising record of accomplishments. With a workforce of specialists expert in end-to-end buyer experiences, Fenom Digital accelerates firms with its confirmed methodologies. Its consulting providers assist elevate the expertise of its prospects and ship a very industry-changing procuring expertise for retail and CPG companies.
Finest Go Sooner with Commerce
Because the Finest Go Sooner with Commerce Award recipient, OSF Digital helps manufacturers seamlessly create a whole digital transformation journey based mostly on high-quality efficiency and pace. OSF Digital gained this award due to its dedication to innovation in industries like manufacturing, retail, grocery, automotive, and insurance coverage. Its options additionally information prospects in doubtlessly advanced buy journeys after they don’t in any other case understand how or the place to start.
Finest Cell or Headless
The winner of the Finest Cell or Headless Award has stayed remarkably busy over the previous few years. Publicis Sapient gives commerce organizations a little bit little bit of the whole lot, together with expertise and engineering options, platforming, expertise design, and strategic consulting to its assorted purchasers. With an emphasis on adaptability, Publicis Sapient fuses startup pondering and agile methodology to digitally remodel enterprise fashions. A few of its specialties embrace dealing with the multiple-phase launches of latest manufacturers and cell functions and its distinctive implementation of GraphQL, GraphQL federation, microservices and SFCC providers.
Finest Service Star/Agile OMS
Pink Van Workshop has delivered essentially the most Order Administration implementations over the previous two years. With its dedication to consumer success and high quality work, it’s no shock that Pink Van Workshop gained the Finest Service Star/Agile OMS Award. Specializing in consumer developer coaching, Pink Van Workshop has excelled in getting commerce firms in control on the most recent Commerce Cloud expertise.
Please be part of the Salesforce workforce in congratulating these very deserving winners of the Commerce Associate Awards on their contributions to the commerce {industry}. To be taught extra about Salesforce as a commerce answer, please go to our website.
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