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Home » 69% MSMEs use digi wallets, m-payments as most frequently used payment mode: ICRIER
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69% MSMEs use digi wallets, m-payments as most frequently used payment mode: ICRIER

Business Circle TeamBy Business Circle TeamOctober 9, 2023Updated:August 21, 2025No Comments3 Mins Read
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69% MSMEs use digi wallets, m-payments as most frequently used payment mode: ICRIER
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New Delhi: The India Council for Analysis on Worldwide Financial Relations (ICRIER) Monday stated that micro, small, and medium enterprises (MSMEs) built-in with e-commerce platforms report greater turnovers and profitability, than the non-integrated ones and that round 69% of the surveyed MSMEs used digital wallets and cell funds as their most steadily used cost mode for doing enterprise.

In its annual survey on MSMES, it revealed that over 85% of surveyed enterprises reported a rise in complete gross sales and revenue margins after integrating with ecommerce channels, with most reporting development of as much as 30%. Round 14% of built-in corporations reported hiring new staff, it stated.

“It is very important spotlight the truth that at current, the quantity of gross sales made
by way of e-commerce platforms account for a comparatively smaller share of the corporations’ complete gross sales in comparison with these
made by way of conventional routes. And subsequently, there may be important scope for MSMEs to extend share of on-line
gross sales in complete gross sales,” ICRIER stated.

A majority of MSMEs surveyed cited the lack to entry markets, retain clients, and successfully market their merchandise are among the many prime challenges, in line with the report.

The suppose tank surveyed 2,007 MSMEs between November 4, 2022, and January 20, 2023. MSMEs had been chosen throughout six product classes—sports activities items (16.7%), toys (15.7%), processed and preserved meals merchandise (16.9%), attire (17%), furnishings (17.6%), and handicraft merchandise (16.1%).

On the time of the survey, 1,005 enterprises had been already built-in with e-commerce platforms, whereas the remaining 1,002 weren’t built-in.

MSMEs highlighted the significance of efficient coordination between the central and state governments and the importance of getting a complete MSME coverage that can enable such corporations to search out coverage incentives and programmes in a single place.

Additional, they famous that it was additionally important for governments in any respect ranges to create higher consciousness in regards to the numerous incentives and programmes for a better uptake.

Aside from challenges pertaining to entry to markets, surveyed MSMEs additionally indicated a number of different challenges referring to bodily infrastructure bottlenecks, lack of entry to credit score and expert labour and issues of delayed funds.

Moreover amassing data on key efficiency indicators reminiscent of gross sales, employment and profitability, the survey additionally captured the traits of the companies and their homeowners.

Companies with an export-oriented focus had been extra more likely to combine with ecommerce platforms, indicating a optimistic relationship between ecommerce orientation and adoption.



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