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Home » 2026 Customer Success Awards: Lead the Future
Marketing & Sales

2026 Customer Success Awards: Lead the Future

Business Circle TeamBy Business Circle TeamSeptember 3, 2026No Comments3 Mins Read
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We’re witnessing an enormous shift in how enterprise is completed, powered by Agentforce. 1000’s of organizations are not simply “utilizing AI”, they’re deploying Agentforce to grow to be true Agentic Enterprises. Returning for its second yr, the 2026 Salesforce Buyer Success Awards rejoice the visionaries, builders, and operators turning these clever workflows into measurable enterprise affect.

The 2026 awards have formally wrapped, culminating in a showcase of this yr’s prime innovators on the worldwide stage at Dreamforce.

Remodel your enterprise with Agentforce

Create a path for lasting Agentforce success with the assistance of our AI consultants.




What are the Salesforce Buyer Success Awards?

These awards honor the groups which have moved previous early experimentation, scaling Agentforce throughout their organizations to outline what nice seems like. This yr, Salesforce acknowledged the “Better of the Finest” success tales throughout three core pillars of the Salesforce Agentic Enterprise Structure: 

  • Making Information Work Smarter: Utilizing unified information and insights to assist groups make smarter choices and ship extra customized experiences with Agentforce.
  • Reworking the Means Work Will get Finished:  Streamlining work and growing productiveness by placing Agentforce into on a regular basis workflows and enterprise processes.
  • AI Brokers Working Collectively: Utilizing a number of AI brokers collectively to resolve complicated duties, scale help, and enhance how work will get performed.

Who’s eligible to take part?

Each successful story provides a sensible roadmap for organizations trying to rework their buyer and worker experiences.

Learn the complete Newsroom Announcement for the entire rundown of this yr’s winners, or look again on the 2025 Award Winners to see how this system has developed.

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Jim Roth
President of Salesforce Buyer Success

Jim leads the Salesforce Buyer Success group that’s devoted to accelerating impactful enterprise worth and outcomes for all Salesforce prospects with adoption, structure, coaching, and help. Beneath his management, the crew launched the first-ever Buyer Success Rating, a data-driven…
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software offering important insights into buyer well being, adoption, and efficiency. Jim’s group delivers an built-in service expertise throughout help, success, and training, with a deal with main the trade in agentic service with Agentforce and serving to each Salesforce buyer grow to be an agentic enterprise.


Extra by Jim

Lori Steele

Lori Steele
President, Salesforce International Skilled Companies and Ahead Deployed Engineering

At present, President of Salesforce’s Skilled Companies enterprise centered on making certain that our world crew efficiently help and innovates with our prospects, to assist each buyer obtain the best doable enterprise worth and return on their Salesforce funding. Previously, President and…
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Chief Income Officer for Salesforce’s EMEA enterprise; 15 yr profession at IBM, most up-to-date roles embody Common Supervisor for International Healthcare Trade Vertical, Common Supervisor Americas Consulting Enterprise, GM International Enterprise Course of Outsourcing. Beforehand, Companion at PwC main Digital Transformation and Enterprise Efficiency companies


Extra by Lori



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