OpenAI sundown the Assistants API on August 26, 2026, because it strikes agent-based functions to its newer Responses API and Conversations API structure.
If you happen to already use an OpenAI Assistant by way of Zoho SalesIQ, chances are you’ll be questioning what this implies on your present setup.
The quick reply: There’s nothing it is advisable to migrate manually.
SalesIQ has already up to date its underlying OpenAI integration to help the newer structure, so your present configuration can proceed working with out requiring you to recreate your present Assistant, rebuild bot flows, or make modifications to your SalesIQ setup.
SalesIQ has dealt with the migration for you
SalesIQ’s integration with OpenAI has been up to date to work with the newer Conversations + Responses structure behind the scenes.
If you happen to already had an OpenAI Assistant configured with SalesIQ, your present setup is carried ahead by way of the migrated integration. Your present Assistant IDs, dialog IDs, and file IDs proceed to work inside the SalesIQ-managed integration.
The ChatGPT-powered capabilities you employ as we speak—together with Dialog Abstract, Writing Assistant, Tags Technology, Sensible Ideas, and the ChatGPT card within the Codeless Bot Builder—proceed to work as earlier than.
Underlying capabilities similar to code interpreter, and file search additionally proceed to work.
This implies you needn’t:
- Recreate your present Assistant
- Change API calls inside SalesIQ
- Reconfigure your present ChatGPT integration
- Rebuild your Zobot flows
For patrons who already had an Assistant related to SalesIQ, the migration is dealt with behind the scenes.
What occurs to present conversations?
Current conversations created earlier than the improve are migrated robotically the subsequent time they’re used.
No handbook migration is required.
To protect current context, SalesIQ carries over the most recent 100 messages from the prevailing dialog when it is migrated. Messages past this restrict aren’t carried over.
If a migration cannot be accomplished throughout an interplay, the prevailing dialog state is retained and the migration is retried robotically the subsequent time the dialog is used.
For builders: One change to concentrate on
If you happen to’ve constructed a customized implementation that retrieves dialog messages programmatically utilizing the GET messages endpoint, there’s one response-format change try to be conscious of.
Beforehand, the messages array contained solely consumer and assistant textual content messages.
With the newer structure, the response can also embody exercise gadgets generated throughout a response, similar to:
- File search calls
- Code execution
- Perform calls
- Reasoning summaries
In case your implementation solely wants consumer and assistant messages, filter the response for gadgets the place the kind is message.
This lets your software proceed processing textual content messages as earlier than.
If you wish to floor extra details about what occurred throughout a response, the extra exercise gadgets are additionally obtainable to you.
What in case you use OpenAI’s Assistants API exterior SalesIQ?
The automated migration described above applies to the SalesIQ-managed OpenAI integration.
When you have one other software, customized integration, or service that calls OpenAI’s Assistants API immediately, that implementation is separate from SalesIQ and can have to be migrated to OpenAI’s Responses API.
For the steps concerned, check with OpenAI’s official Assistants-to-Responses migration information.
Fast reference
Do I must migrate something in SalesIQ?
No. If you happen to’re utilizing the SalesIQ-managed OpenAI integration, the migration has already been dealt with for you.
Do I must recreate my present Assistant?
No.
Will my present Assistant IDs, dialog IDs, and file IDs proceed to work?
Sure, inside the SalesIQ-managed integration.
Do I must rebuild my Zobot flows?
No, in case you’re utilizing an present Assistant configuration that was already related to SalesIQ.
What occurs to present conversations?
They’re migrated robotically the subsequent time they’re used.
What if I do not have already got an OpenAI Assistant related to SalesIQ?
If you happen to already had an Assistant configured with SalesIQ, your present setup continues to work by way of the migrated integration.
If you happen to do not have already got an Assistant related, creating a brand new Assistant-based setup is briefly unavailable following OpenAI’s Assistants API sundown.
We’re engaged on bringing the power to create and replace Assistant configurations immediately into the SalesIQ integration console. As soon as obtainable, new and present clients will have the ability to handle these configurations immediately from SalesIQ.
How a lot dialog historical past is preserved throughout migration?
The most recent 100 messages from the prevailing dialog are carried over.
Which information facilities help the ChatGPT integration in SalesIQ?
US, EU, IN, JP, and AU.
What OpenAI plan do I would like?
You will want an OpenAI account with API entry. A ChatGPT Plus subscription is separate from OpenAI API entry.
For setup directions and extra data, see Integrating ChatGPT with Zoho SalesIQ.
